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All of our courses are available via online learning. We also offer virtual and workshop programs for some courses.
Designed By Industry
Our team regularly meets with key organisations and perform extensive consultations to determine the skills and knowledge they are looking for in their current and future employees.
Informed Experienced Trainers
Our trainers work in the industry so you can be assured all our programs are designed and taught by those that know all the key skills and knowledge you will need to succeed.
BSB30120 Certificate III in Business
The Certificate III in Business aims to provide learners with the knowledge and skills to enhance their employment prospects. From this qualification you will gain:
- Entry-level administration skills specific to the financial services industry
- Enhanced employment prospects
- Knowledge of how to use business technology and create business documents
- Knowledge on how to work as part of a corporate team
- Skills to provide exceptional customer service.
Who is this for?
People working in, or looking to take up, any entry-level roles across a range of industries. Possible jobs relevant to this qualification may include:
- Customer Service Advisor
- Data Entry Operator
- General Clerk
- Payroll Officer
*If you are a NSW resident and would like to complete this program as part of a traineeship please view this program
Entry Requirements for this program
Existing worker and currently undertaking a traineeship. The learner has completed Year 10 secondary schooling (or equivalent). After enrolment students complete ISM’s standard Language, Literacy and Numeracy assessment (LLN).
(Please note: The LLN assessment is on the eLearning portal. Learners will not be able to proceed without completing this).
We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 months to 1 year to completed (or up to 2 years if completed as part of a traineeship).
Enrol Now for Online Learning
Looking for more information?
Contact us here
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* RPL price on application (pending number of units applying for RPL)
Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.
To achieve a BSB30120 Certificate III in Business, the participant will need to complete 12 units of competency as below:
- 6 core units
- 7 elective units
The BSB30120 Certificate III in Business aims to provide learners with the knowledge and skills to enhance their employment prospects. The core units and elective units in their qualification are listed below.
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBTEC202 Use digital technologies to communicate in a work environment
BSBWRT311 Write simple documents
BSBPEF301 Organise personal work priorities
BSBLDR301 Support effective workplace relationships
BSBXTW301 Work in a team
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
** Units Of Competency electives may change from the above detail listed in this course based on different cohorts and customised programs for clients.
- Study anywhere, anytime
- User-friendly learning management system
- Course content and assessments are all online and available 24/7
- Accreditation ensures that our courses meet established industry needs
- Assessment are marked within 10 business days
- No classroom attendance, no travel expenses
- Trainer and administration support throughout
- Designated course coordinator with regular contact to help you keep motivated and on track
- Certificates are issued within 21 days of course completion
- No hidden fees
Once you enrol through the online link above, please be advised that your enrolment will be processed by ISM within 1 business day.
An email with instructions will be sent to you regarding invoice and eLearning details.
Please note: Log on details will only be released once initial payment is received (unless prior arrangements with your organisation).
It may take up to 2 – 3 business days for you to commence your program.
How are our courses delivered?
At ISM, our courses are offered in both online and workshop formats.
Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.
Assessments for this course will be provided on your learner portal, which is accessible via Desktop, tablet or mobile.
These assessments vary depending on the unit within the qualification and can include the following:
- Written tasks and/or case studies.
- Verbal assessment, by way of an interview with your trainer
- Observation by a trainer
- Supervisor checklists
To find out more information about assessments and completion requirements, you can contact us here.
To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.
All materials are online and can be accessed via the ISM e-learning portal.
Our system works best with the following browsers: Safari, Chrome, Firefox, and Internet Explorer 11.
Some assessments may require you to record using a device (such as a smartphone) and submit via our eLearning portal.
To find out more about assessments and completion requirements, you can contact us here.