RG146 TIER II ASIC COMPLIANCE

The Tier II, RG146 compliance course is required for advisors in Australian Financial Services (AFS) organisations who offer provide financial product advice to retail clients.

Completion of this short course will enable the participant to comply with the standards of RG 146 Tier II under ASIC requirements. Find more information below on our Tier II training, the Tier II cost or get started on your RG146 certification.

 

MEET ASIC COMPLIANCE REGULATIONS

STATEMENT OF ATTAINMENT ON COMPLETION

Enrol Now – Online Learning

Course 1 

Providing General advice and personal advice on deposit products.

 

Enrol Now – Online Learning

Course 2

 Providing General advice and personal advice on insurance products.

*Course one must be completed prior to commencing this program

Completion of this short course will enable the participant to comply with the standards of RG 146 Tier II under ASIC requirements. Working in the Financial Services Industry is specialised field and requires specialised training. This training is to ensure that your clients, your organisation and yourself are kept up to date with legislation and risk is kept to a minimum.

There are two courses in the Tier II program, learners can choose to do both or they may be completed separately.

Course 1: Providing General advice and personal advice on deposit products

Course 2: Providing General advice and personal advice on insurance products

 

More information on both courses is listed below,

 

Course 1 – Providing General advice and personal advice on deposit products.

Providing the best customer service you need to understand what you should do when you’re dealing with a client, these units provide a base level of understanding, engaging with the customer so you can provide them with the best factual information on the most appropriate products for them.

The topics in this course include:

    • An overview of the financial industry
    • How to comply with professional codes
    • The role of an Advisor
    • Know your customer
    • Client Relationships
    • Client Needs & Solutions
    • Negotiation Skills
    • Applications, documents, and processes
    • Disputes and Complaints

 

 

You can also extend your learning to include 

Course 2 – Providing General advice and personal advice on insurance products.

This course is available as an addition to the Tier II – Providing General advice and personal advice on deposit products. You can not complete this course as a stand-alone program.

The topics include:

  • The role of an Advisor in regards to providing advice to clients in general insurance
  • Building a client profile
  • Different types of insurance and when to not give and give advice
  • Communicating with clients about insurance

 

Who is it for?

Entry Level Staff who advise on financial services products, provide advice to clients, negotiate with clients and services providers, or handle customer complaints.

Download our FREE course guide here

Download your free
RG146 Tier II ASIC Compliance
course guide HERE.

What skills will be gained?

Upon successful completion of this qualification, you should be able to demonstrate:

  • Your role as an Advisor is and where you sit in the industry.
  • How to establish relationships with clients and analyse their needs
  • Understand the value of great customer service and building relationships
  • The customer relationship process for the life cycle of the client.
  • Identify the client needs and provide client solutions.
  • Skills and knowledge to provide advice to retails clients in foundation areas of financial services.
  • How to handle client complaints. Understand the client and their own behaviour in a dispute situation and the importance of an organisations Internal Dispute Resolution and External Dispute Resolution processes.

Duration and Study Load

The course duration is 6 months however, the qualification can also be achieved in a shorter period of time.

The time it takes for different people to obtain the competencies will vary depending on such things as work experience and prior learning. Nevertheless, it is estimated that the ‘average’ student should be able to complete the qualification in approximately 4 hours a week of study.

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ENROLMENT OPTIONS

ONLINE LEARNING

Course 1 

Providing General advice and personal advice on deposit products.

 

All content online

Self-paced learning

Full online and phone support

Study anywhere, anytime on any device

 

Enrol now for $395.00

ONLINE LEARNING

 

Course 2

 Providing General advice and personal advice on insurance products.

*Course 1 must be completed prior to commencing this program

All content online

Self-paced learning

Full online and phone support

Study anywhere, anytime on any device

 

Enrol now for $199.00

 

Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.

ADDITIONAL COURSE DETAILS

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How are our courses delivered?

At ISM, our courses are offered in online, virtual and workshop formats.

Online – Set your own pace with all course content and assessments online, available for you 7 days a week. While completing your online course you will be fully supported by our trainers.

Virtual – Learn with a mix of online and scheduled virtual meetings with your peers and our trainers. This learning style provides multiple interactive discussions, networking opportunities and motivates you throughout your learning.

Workshops  – Learn in a face to face, classroom environment. Workshop classes are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.

Units Of Competency

Course 1  – Providing General advice and personal advice on deposit products.

To successfully complete the General Insurance course in the Tier II program learners must attain 100% in the final online quiz and satisfactorily pass a case study.

The units included in this qualification are:

  • FNSASIC301 Establishing client relationship and analyse needs
  • FNSASIC302 Develop, present and negotiate client solutions
  • FNSIAD301 Provide general advice on financial products and services

Course 2 -Providing General advice and personal advice on insurance products.

To successfully complete the General Insurance course in the Tier II program learners must attain 100% in the final online quiz and satisfactorily pass a case study.

The units included are:

  • FNSASIC305 – Provide Tier 2 personal advice in general insurance
  • FNSASIC304 – Provide Tier 2 general advice in general insurance
Recognition of Prior Learning

All students are offered the opportunity to apply for Recognition of Prior Learning (RPL).

Recognition of Prior Learning is a form of assessment that acknowledges the skills and knowledge you already have. Such skills and knowledge may have been gained through: formal or informal training conducted by industry or education institutions; work experience; life experience.

The main principle underpinning RPL is that for competency-based training the focus should be on the outcomes of learning, rather than how, when or where the learning occurred. In order to grant RPL, the assessor must be confident that the candidate is currently competent against the endorsed industry or enterprise competency standards or outcomes specified in the Australian Qualifications Framework (AQF) accredited courses.

As a form of assessment, RPL uses a process known as competency-based assessment. Please ensure you read and understand how this works and how to have your skills and knowledge recognised.

An RPL Policy and Procedures document and RPL Kit is available if you feel you already hold the skills and knowledge of a particular competency and would like to apply for RPL.

The Policy and Procedures explain what RPL is, the benefits, forms and rules of evidence, the process and how to apply for RPL.

Complete our RPL eligibility form here.

Assessment Information

Assessments for this course will be provided on your learner portal, which is accessible via Desktop, tablet or mobile.

These assessments vary depending on the unit within the qualification and can include the following:

  • Quizzes
  • Written tasks and/or case studies.
  • Verbal assessment, by way of an interview with your trainer
  • Observation by a trainer
  • Supervisor checklists

To find out more information about assessments and completion requirements, you can contact us here.

Entry Requirements

There are no formal entry requirements for Tier II RG 146 ASIC compliance course – Providing General advice and personal advice on deposit products or the Tier II – Providing General advice and personal advice on insurance products.

If you would like additional information, please contact us here.

Course Features
  • Study anywhere, anytime
  • User-friendly learning management system
  • Course content and assessments are all online and available 24/7
  • Accreditation ensures that our courses meet established industry needs
  • Assessment are marked within 10 business days
  • No classroom attendance, no travel expenses
  • Trainer and administration support throughout
  • Designated course coordinator with regular contact to help you keep motivated and on track
  • Certificates are issued within 21 days of course completion
  • No hidden fees
Technology Required

To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.

All materials are online and can be accessed via the ISM e-learning portal.

Our system works best with the following browsers: Safari, Chrome, Firefox, and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smartphone) and submit via our eLearning portal.

To find out more about assessments and completion requirements, you can contact us here.

Enrolment Process

After you have completed enrolment into your qualification or course, your enrolment will be processed by our team within one (1) business day.

Once your enrolment and payment has been processed you will receive an email with additional details on your learning, including log in details and instructions on how to access your program within our eLearning platform.

If payment has not yet been made, you may also receive additional payment information and an invoice or be contacted by one of our team to make payment arrangements. Please note that log in details to your qualification or course will only be provided once your initial payment has been received, unless prior arrangements have been made between ISM and your organisation. 

In some circumstances it may take up to two (2) or three (3) business days for you to commence your program.
If you would like more information or have any questions, you can contact us here.