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Nationally Recognised


Course Overview


Completion of this short course will enable the participant to comply with the standards of RG 146 Tier II under ASIC requirements. Participants will receive a statement of attainment from the Certificate III in Financial Services stating successful completion of 3 units of competency.

Tier II certification is an ASIC requirement for anyone who provides advice to retail clients.

This course will enable you to meet your RG146: Tier II ASIC compliance obligations.

There are two courses in the Tier II program; learners can choose to do both or they may be completed separately:

Course 1 – Providing General advice and personal advice on deposit products.


This course is designed to provide entry-level staff who advise on financial services products with the necessary skills and knowledge to provide advice to retail clients on deposit products. The topics covered in this course include the role of an advisor, client relationships, client needs and solutions, applications, documents, and processes, and disputes and complaints. Upon successful completion learners will have gained the competencies required to establish client relationships, analyze client needs, and provide general advice on financial products and services.

The units included in this course are:

  • FNSASIC301 Establishing client relationship and analyze needs
  • FNSASIC302 Develop, present and negotiate client solutions
  • FNSIAD301 Provide general advice on financial products and services

Course 2 – Providing General advice and personal advice on insurance products.


This course is designed as an addition to the Tier II – Providing General advice and personal advice on deposit products course.

It covers the skills and knowledge necessary for entry-level staff who advise on financial services products to provide advice to clients in general insurance.

The topics covered in this course include the role of an advisor, building a client profile, different types of insurance and when to not give and give advice, and communicating with clients about insurance.

Upon successful completion of this General Insurance course, which is priced at $295, learners will have gained the competencies required to provide general and personal advice on insurance products.


RG146 Tier II ASIC compliance course guide download

Entry-level staff who advise on financial services products, provide advice to clients, negotiate with clients and services providers, or handle customer complaints

This course covers a range of topics, including:

  • The role of an advisor
  • Client relationships
  • Client needs and solutions
  • Applications, documents, and processes
  • Disputes and complaints
Unit CodeUnit Description
Establishing client relationship and analyse needs
Develop, present and negotiate client solutions
Provide general advice on financial products and services
Unit CodeUnit Description
Provide Tier 2 general advice in general insurance
Provide Tier 2 personal advice in general insurance

We recognise that each learner has their own pace and preferences, and thus, we offer a flexible duration for the program.

  • 6 months part-time and 3 months full-time 
  1. Pay upon enrolment with Stripe 
  2. Invoice Request 

The option to pay up to 4x monthly payment instalments is available by invoice.

Participants are required to pay no more than $1,500.00 prior to the commencement of the course. The remaining fees will be due after commencement with the due date outlined on the invoice. For more information click here.


Want to find out more details about this course?


Tier II Deposit Products - Course 1


Tier II Insurance Products - Course 2

Why Study with ISM?







All students are offered the opportunity to apply for Recognition of Prior Learning (RPL).

Recognition of Prior Learning is a form of assessment that acknowledges the skills and knowledge you already have. Such skills and knowledge may have been gained through: formal or informal training conducted by industry or education institutions; work experience; life experience.

The main principle underpinning RPL is that for competency-based training the focus should be on the outcomes of learning, rather than how, when or where the learning occurred. In order to grant RPL, the assessor must be confident that the candidate is currently competent against the endorsed industry or enterprise competency standards or outcomes specified in the Australian Qualifications Framework (AQF) accredited courses.

As a form of assessment, RPL uses a process known as competency-based assessment. Please ensure you read and understand how this works and how to have your skills and knowledge recognised.

An RPL Policy and Procedures document and RPL Kit is available if you feel you already hold the skills and knowledge of a particular competency and would like to apply for RPL.

The Policy and Procedures explain what RPL is, the benefits, forms and rules of evidence, the process and how to apply for RPL.

Complete our RPL eligibility form here.

Assessments for this course will be provided on your learner portal, which is accessible via Desktop, tablet or mobile.

These assessments vary depending on the unit within the qualification and can include the following:

  • Quizzes
  • Written tasks and/or case studies.
  • Examination
  • Verbal assessment, by way of an interview with your trainer
  • Observation by a trainer
  • Supervisor checklists

To find out more information about assessments and completion requirements, you can contact us here.

  • Study anywhere, anytime
  • User-friendly learning management system
  • Course content and assessments are all online and available 24/7
  • Accreditation ensures that our courses meet established industry needs
  • Assessment are marked within 10 business days
  • No classroom attendance, no travel expenses
  • Trainer and administration support throughout
  • Designated course coordinator with regular contact to help you keep motivated and on track
  • Certificates are issued within 21 days of course completion
  • No hidden fees


  • To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.

    All materials are online and can be accessed via the ISM e-learning portal.

    Our system works best with the following browsers: Safari, Chrome, Firefox, and Internet Explorer 11.

    Some assessments may require you to record using a device (such as a smartphone) and submit via our eLearning portal.

    To find out more about assessments and completion requirements, you can contact us here.

After you have completed enrolment into your qualification or course, your enrolment will be processed by our team within one (1) business day.

Once your enrolment and payment has been processed you will receive an email with additional details on your learning, including log in details and instructions on how to access your program within our eLearning platform.

If payment has not yet been made, you may also receive additional payment information and an invoice or be contacted by one of our team to make payment arrangements. Please note that log in details to your qualification or course will only be provided once your initial payment has been received, unless prior arrangements have been made between ISM and your organisation. 

In some circumstances it may take up to two (2) or three (3) business days for you to commence your program.
If you would like more information or have any questions, you can contact us here.
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