FNS51522 Diploma of Credit Management


Nationally Recognised


Course Overview


The FNS51522 Diploma of Credit Management is an intensive and comprehensive program, specifically designed for individuals aiming to achieve expertise in the nuanced field of credit management within the financial services industry. This diploma thoroughly covers a range of complex and critical topics necessary for a deep understanding of credit management. These include sophisticated risk assessment techniques, the intricate legal aspects of credit, and the management of teams, ensuring a holistic approach to credit management education.

This program is particularly suitable for professionals who are either seeking to specialise in credit management or aiming to enhance their existing skills in this domain. The curriculum is crafted to provide in-depth knowledge and practical skills, allowing participants to make well-informed credit decisions, manage credit risks effectively, and lead credit management operations with confidence. The course material is designed to be engaging and challenging, combining the latest industry knowledge with real-world applications.

Through this diploma, participants will gain a comprehensive understanding of how to assess and manage credit in a variety of contexts, including corporate, retail, and investment banking. The course also delves into the ethical considerations and regulatory framework surrounding credit management, ensuring that graduates are not only skilled but also compliant with industry standards and best practices.

Upon completion of the FNS51522 Diploma of Credit Management, graduates will be well-equipped to make a significant contribution to the financial health and strategic direction of their organisations. They will possess the skills and knowledge to navigate the complexities of credit management, making them invaluable assets in the financial services industry. This qualification opens doors to a range of career opportunities, from credit analyst roles to senior credit manager positions, in various sectors including banking, finance, and corporate industries.

Overall, this diploma offers a thorough and practical education in credit management, setting the stage for a successful and fulfilling career in this vital area of financial services.

This qualification is relevant to credit professionals who work in either consumer or commercial credit in a variety of workplaces:

  • Financial institutions such as a bank or credit union
  • Within a business which offers commercial credit to customers
  • Organisations offering a factoring and/or invoice discounting facility

This qualification reflects the job roles of individuals working in finance and mortgage broking. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine activities relating to mortgage and finance broking.

This course covers a range of topics, including:

  • Understanding the key roles and responsibilities of a finance or mortgage broker
  • Understanding the legislative and regulatory framework of the industry
  • Understanding and promote loan products
Unit CodeUnit Description
Conduct work according to professional practices in the financial services industry
Manage business risk
Identify and manage credit risk
Respond to personal insolvency situations
Respond to corporate insolvency situations*
Develop, implement and monitor policy and procedures
Conduct individual work within a compliance framework
Provide leadership across the organisation
Manage people performance
Manage personal and professional development
Utilise the legal process to recover outstanding debt
Manage overdue customer accounts

** Units Of Competency electives may change from the above detail listed in this course based on different cohorts and customised programs for clients. 

We recognise that each learner has their own pace and preferences, and thus, we offer a flexible duration for the program.

  • 12-month part-time and 6-month full-time
  1. Pay upon enrolment with Stripe 
  2. Invoice Request 

The option to pay up to 4x monthly payment instalments is available by invoice.

Participants are required to pay no more than $1,500.00 prior to the commencement of the course. The remaining fees will be due after commencement with the due date outlined on the invoice. For more information click here.


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Why Study with ISM?







All students are offered the opportunity to apply for Recognition of Prior Learning (RPL).

Recognition of Prior Learning is a form of assessment that acknowledges the skills and knowledge you already have. Such skills and knowledge may have been gained through: formal or informal training conducted by industry or education institutions; work experience; life experience.

The main principle underpinning RPL is that for competency-based training the focus should be on the outcomes of learning, rather than how, when or where the learning occurred. In order to grant RPL, the assessor must be confident that the candidate is currently competent against the endorsed industry or enterprise competency standards or outcomes specified in the Australian Qualifications Framework (AQF) accredited courses.

As a form of assessment, RPL uses a process known as competency-based assessment. Please ensure you read and understand how this works and how to have your skills and knowledge recognised.

An RPL Policy and Procedures document and RPL Kit is available if you feel you already hold the skills and knowledge of a particular competency and would like to apply for RPL.

The Policy and Procedures explain what RPL is, the benefits, forms and rules of evidence, the process and how to apply for RPL.

Complete our RPL eligibility form here.

Assessments for this course will be provided on your learner portal, which is accessible via Desktop, tablet or mobile.

These assessments vary depending on the unit within the qualification and can include the following:

  • Quizzes
  • Written tasks and/or case studies.
  • Examination
  • Verbal assessment, by way of an interview with your trainer
  • Observation by a trainer
  • Supervisor checklists

To find out more information about assessments and completion requirements, you can contact us here.

  • Study anywhere, anytime
  • User-friendly learning management system
  • Course content and assessments are all online and available 24/7
  • Accreditation ensures that our courses meet established industry needs
  • Assessment are marked within 10 business days
  • No classroom attendance, no travel expenses
  • Trainer and administration support throughout
  • Designated course coordinator with regular contact to help you keep motivated and on track
  • Certificates are issued within 21 days of course completion
  • No hidden fees


  • To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.

    All materials are online and can be accessed via the ISM e-learning portal.

    Our system works best with the following browsers: Safari, Chrome, Firefox, and Internet Explorer 11.

    Some assessments may require you to record using a device (such as a smartphone) and submit via our eLearning portal.

    To find out more about assessments and completion requirements, you can contact us here.

After you have completed enrolment into your qualification or course, your enrolment will be processed by our team within one (1) business day.

Once your enrolment and payment has been processed you will receive an email with additional details on your learning, including log in details and instructions on how to access your program within our eLearning platform.

If payment has not yet been made, you may also receive additional payment information and an invoice or be contacted by one of our team to make payment arrangements. Please note that log in details to your qualification or course will only be provided once your initial payment has been received, unless prior arrangements have been made between ISM and your organisation. 

In some circumstances it may take up to two (2) or three (3) business days for you to commence your program.
If you would like more information or have any questions, you can contact us here.

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FNS51522 Diploma of Credit Management

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