FNS50322 Diploma of Finance and Mortgage
Broking Management

Our finance and mortgage broking diploma qualification gives a superior understanding of key issues and products in the finance and mortgage broking industry. You will leave this course knowing that you can offer sound guidance to clients.

We continually work closely with industry leaders to build and add to our training to deliver the skills you will need in today’s environment. Our program includes all the essential skills such as product knowledge, legal aspects and documentation required to implement a mortgage based loan.

This qualification is perfect for those who are already Certificate IV qualified and wanting to upgrade to a Diploma level, or for those who would like to start their career as a mortgage broker in Australia and be fully compliant.

*This qualification Supersedes FNS50315 Finance and Mortgage Broking Management




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Online Learning

Enrol into our full
Diploma program

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Cert IV Upgrade

* You are required to hold an FNS40815 Certificate IV (or higher) in Finance and Mortgage Broking to enrol into this program

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Virtual Workshops

Commencing May 4th, 2023

* You are required to hold an FNS40815 Certificate IV (or higher) in Finance and Mortgage Broking to enrol into this program

The Diploma of Finance and Mortgage Broking will focus on:

  • Understanding the key roles and responsibilities of a Finance or Mortgage Broker
  • Understanding the legislative and regulatory framework of the industry
  • Understanding and promote loan products
  • Gaining AFB (Accredited Financial Broker) status (note: other requirements must also be met, see MFAA website for further details)
  • Gaining a qualification recognised by industry bodies


Who is it for?

This program is particularly appropriate for those who work in financial services and would like to progress to a specialist lending role. It is also, for those who would like to work as finance/mortgage brokers, working independently or with an aggregator or managing a workplace team.


Entry requirements

You are required to hold an FNS40815 Certificate IV in Finance and Mortgage Broking to enrol into this program (if you hold an FNS40815 Certificate IV in Finance and Mortgage Broking or FNS40811 Certificate IV in Finance and Mortgage Broking, our team can provide an individual program to suit you). 



We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 to 12 months to complete.

What skills will be gained?

Upon successful completion of this qualification, you should be able to demonstrate:

  • Your role as an Advisor is and where you sit in the industry.
  • How to establish relationships with clients and analyse their needs
  • Understand the value of great customer service and building relationships
  • The customer relationship process for the life cycle of the client.
  • Identify the client needs and provide client solutions.
  • Skills and knowledge to provide advice to retails clients in foundation areas of financial services.
  • How to handle client complaints. Understand the client and their own behaviour in a dispute situation and the importance of an organisations Internal Dispute Resolution and External Dispute Resolution processes.

Duration and Study Load

The course duration is 6 months however, the qualification can also be achieved in a shorter period of time.

The time it takes for different people to obtain the competencies will vary depending on such things as work experience and prior learning. Nevertheless, it is estimated that the ‘average’ student should be able to complete the qualification in approximately 4 hours a week of study.















All course content online

Self-paced learning

Full online and phone support

Study anywhere, anytime on any device


Enrol now for $1,295.00

Payment plans available.

Contact us for more information. 




All course content online

Self-paced learning

Full online and phone support

Study anywhere, anytime on any device


Payment plans available.

Contact us for more information. 


Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.


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How are our courses delivered?

At ISM, our courses are offered in online, virtual and workshop formats.

Online – Set your own pace with all course content and assessments online, available for you 7 days a week. While completing your online course you will be fully supported by our trainers.

Virtual – Learn with a mix of online and scheduled virtual meetings with your peers and our trainers. This learning style provides multiple interactive discussions, networking opportunities and motivates you throughout your learning.

Workshops  – Learn in a face to face, classroom environment. Workshop classes are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.

Units Of Competency
To achieve FNS50322 Diploma of Finance and Mortgage Broking Management, you will need to complete the below:

  • 10 core units,
  • 5 elective units


Core Units

All core units are compulsory.

FNSCUS511 Develop and maintain professional relationships in financial services industry

FNSFMB411 Prepare loan applications on behalf of clients

FNSFMB412 Identify client needs and present broking options

FNSFMB512 Identify and develop credit options for clients with special financial circumstances

FNSFMB513 Present credit options to clients with special financial circumstances

FNSFMB514 Implement complex loan structures

FNSFMK515 Comply with financial services regulation and industry codes of practice

FNSINC411 Conduct work according to professional practices in the financial services industry

FNSINC514 Apply ethical frameworks and principles to make and act upon decisions

FNSRSK511 Undertake risk identification

Elective units: 

FNSFMB511 Implement credit contracts in preparation for settlement

FNSINC412 Apply and maintain knowledge of financial products and services

FNSINC513 Identify and apply complex ethical decision making to workplace situations

FNSPRM613 Grow financial practices

FNSRSK512 Assess risks

Recognition of Prior Learning

All students are offered the opportunity to apply for Recognition of Prior Learning (RPL).

Recognition of Prior Learning is a form of assessment that acknowledges the skills and knowledge you already have. Such skills and knowledge may have been gained through: formal or informal training conducted by industry or education institutions; work experience; life experience.

The main principle underpinning RPL is that for competency-based training the focus should be on the outcomes of learning, rather than how, when or where the learning occurred. In order to grant RPL, the assessor must be confident that the candidate is currently competent against the endorsed industry or enterprise competency standards or outcomes specified in the Australian Qualifications Framework (AQF) accredited courses.

As a form of assessment, RPL uses a process known as competency-based assessment. Please ensure you read and understand how this works and how to have your skills and knowledge recognised.

An RPL Policy and Procedures document and RPL Kit is available if you feel you already hold the skills and knowledge of a particular competency and would like to apply for RPL.

The Policy and Procedures explain what RPL is, the benefits, forms and rules of evidence, the process and how to apply for RPL.

Complete our RPL eligibility form here.

Assessment Information

Assessments for this course will be provided on your learner portal, which is accessible via Desktop, tablet or mobile.

These assessments vary depending on the unit within the qualification and can include the following:

  • Quizzes
  • Written tasks and/or case studies.
  • Verbal assessment, by way of an interview with your trainer
  • Observation by a trainer
  • Supervisor checklists

To find out more information about assessments and completion requirements, you can contact us here.

Entry Requirements

There are no formal entry requirements for Tier II RG 146 ASIC compliance course – Providing General advice and personal advice on deposit products or the Tier II – Providing General advice and personal advice on insurance products.

If you would like additional information, please contact us here.

Course Features
  • Study anywhere, anytime
  • User-friendly learning management system
  • Course content and assessments are all online and available 24/7
  • Accreditation ensures that our courses meet established industry needs
  • Assessment are marked within 10 business days
  • No classroom attendance, no travel expenses
  • Trainer and administration support throughout
  • Designated course coordinator with regular contact to help you keep motivated and on track
  • Certificates are issued within 21 days of course completion
  • No hidden fees
Technology Required

To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.

All materials are online and can be accessed via the ISM e-learning portal.

Our system works best with the following browsers: Safari, Chrome, Firefox, and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smartphone) and submit via our eLearning portal.

To find out more about assessments and completion requirements, you can contact us here.

Enrolment Process

After you have completed enrolment into your qualification or course, your enrolment will be processed by our team within one (1) business day.

Once your enrolment and payment has been processed you will receive an email with additional details on your learning, including log in details and instructions on how to access your program within our eLearning platform.

If payment has not yet been made, you may also receive additional payment information and an invoice or be contacted by one of our team to make payment arrangements. Please note that log in details to your qualification or course will only be provided once your initial payment has been received, unless prior arrangements have been made between ISM and your organisation. 

In some circumstances it may take up to two (2) or three (3) business days for you to commence your program.
If you would like more information or have any questions, you can contact us here.