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FNS50322 Diploma of Finance and Mortgage
Broking Management


Nationally Recognised


Course Overview


This qualification is perfect for those who are already Certificate IV qualified and wanting to upgrade to a Diploma level, or for those who would like to start their career as a mortgage broker in Australia and be fully compliant.

*This qualification Supersedes FNS50315 Finance and Mortgage Broking Management

FNS50322 Diploma of Finance and Mortgage Broking course guide download

This program is particularly appropriate for those who work in financial services and would like to progress to a specialist lending role. It is also, for those who would like to work as finance/mortgage brokers, working independently or with an aggregator or managing a workplace team.

You are required to hold an FNS40815 Certificate IV in Finance and Mortgage Broking to enrol into this program (if you hold an FNS40815 Certificate IV in Finance and Mortgage Broking or FNS40811 Certificate IV in Finance and Mortgage Broking, our team can provide an individual program to suit you). 

  • Understanding the key roles and responsibilities of a Finance or Mortgage Broker
  • Understanding the legislative and regulatory framework of the industry
  • Understanding and promote loan products
  • Gaining AFB (Accredited Financial Broker) status (note: other requirements must also be met, see MFAA website for further details)
  • Gaining a qualification recognised by industry bodies

Upon successful completion of this qualification, you should be able to demonstrate:

  • Your role as an Advisor is and where you sit in the industry.
  • How to establish relationships with clients and analyse their needs
  • Understand the value of great customer service and building relationships
  • The customer relationship process for the life cycle of the client.
  • Identify the client needs and provide client solutions.
  • Skills and knowledge to provide advice to retails clients in foundation areas of financial services.
  • How to handle client complaints. Understand the client and their own behaviour in a dispute situation and the importance of an organisations Internal Dispute Resolution and External Dispute Resolution processes.
Unit CodeUnit Description
Develop and maintain professional relationships in financial services industry
Prepare loan applications on behalf of clients
Identify client needs and present broking options
Identify and develop credit options for clients with special financial circumstances
Present credit options to clients with special financial circumstances
Implement complex loan structures
Comply with financial services regulation and industry codes of practice
Conduct work according to professional practices in the financial services industry
Apply ethical frameworks and principles to make and act upon decisions
Undertake risk identification
Implement credit contracts in preparation for settlement OR
Manage personal and professional development
Apply and maintain knowledge of financial products and services
Identify and apply complex ethical decision making to workplace situations
Grow financial practices OR
Manage business operational plans
Assess risks

** Units Of Competency electives may change from the above detail listed in this course based on different cohorts and customised programs for clients. 

We recognise that each learner has their own pace and preferences, and thus, we offer a flexible duration for the program.

Full Diploma

  • 12-month part-time and 6-month full-time

For the Diploma Upgrade

  • 6 months part-time and 3 months full-time 
  1. Pay upon enrolment with Stripe 
  2. Invoice Request 

The option to pay up to 4x monthly payment instalments is available by invoice.

Participants are required to pay no more than $1,500.00 prior to the commencement of the course. The remaining fees will be due after commencement with the due date outlined on the invoice. For more information click here.


Want to find out more details about this course?


Secure your place in the full Diploma of Finance and Mortgage Broking


Secure your place in the Certificate IV upgrade program

You are required to hold an FNS40815 Certificate IV (or higher) in Finance and Mortgage Broking to enrol into this program

Why Study with ISM?







All students are offered the opportunity to apply for Recognition of Prior Learning (RPL).

Recognition of Prior Learning is a form of assessment that acknowledges the skills and knowledge you already have. Such skills and knowledge may have been gained through: formal or informal training conducted by industry or education institutions; work experience; life experience.

The main principle underpinning RPL is that for competency-based training the focus should be on the outcomes of learning, rather than how, when or where the learning occurred. In order to grant RPL, the assessor must be confident that the candidate is currently competent against the endorsed industry or enterprise competency standards or outcomes specified in the Australian Qualifications Framework (AQF) accredited courses.

As a form of assessment, RPL uses a process known as competency-based assessment. Please ensure you read and understand how this works and how to have your skills and knowledge recognised.

An RPL Policy and Procedures document and RPL Kit is available if you feel you already hold the skills and knowledge of a particular competency and would like to apply for RPL.

The Policy and Procedures explain what RPL is, the benefits, forms and rules of evidence, the process and how to apply for RPL.

Complete our RPL eligibility form here.

Assessments for this course will be provided on your learner portal, which is accessible via Desktop, tablet or mobile.

These assessments vary depending on the unit within the qualification and can include the following:

  • Quizzes
  • Written tasks and/or case studies.
  • Examination
  • Verbal assessment, by way of an interview with your trainer
  • Observation by a trainer
  • Supervisor checklists

To find out more information about assessments and completion requirements, you can contact us here.

  • Study anywhere, anytime
  • User-friendly learning management system
  • Course content and assessments are all online and available 24/7
  • Accreditation ensures that our courses meet established industry needs
  • Assessment are marked within 10 business days
  • No classroom attendance, no travel expenses
  • Trainer and administration support throughout
  • Designated course coordinator with regular contact to help you keep motivated and on track
  • Certificates are issued within 21 days of course completion
  • No hidden fees


  • To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.

    All materials are online and can be accessed via the ISM e-learning portal.

    Our system works best with the following browsers: Safari, Chrome, Firefox, and Internet Explorer 11.

    Some assessments may require you to record using a device (such as a smartphone) and submit via our eLearning portal.

    To find out more about assessments and completion requirements, you can contact us here.

After you have completed enrolment into your qualification or course, your enrolment will be processed by our team within one (1) business day.

Once your enrolment and payment has been processed you will receive an email with additional details on your learning, including log in details and instructions on how to access your program within our eLearning platform.

If payment has not yet been made, you may also receive additional payment information and an invoice or be contacted by one of our team to make payment arrangements. Please note that log in details to your qualification or course will only be provided once your initial payment has been received, unless prior arrangements have been made between ISM and your organisation. 

In some circumstances it may take up to two (2) or three (3) business days for you to commence your program.
If you would like more information or have any questions, you can contact us here.

Ready to enrol in the

Certificate IV in Finance and Mortgage Broking?

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