BSB40520 Certificate IV in Leadership and Management


Nationally Recognised


Course Overview


The BSB40520 Certificate IV in Leadership and Management is an essential qualification for emerging leaders and managers across a variety of industries. This course is meticulously designed to build foundational leadership and management skills, crucial for those aspiring to lead teams and effectively manage operational aspects of businesses. effectively.

The curriculum focuses on practical skills, empowering students to lead and manage with confidence. They will explore various leadership styles, learn how to foster team development, manage workplace relationships, and understand the fundamentals of effective decision-making.

Throughout the course, students engage in learning and practicing key leadership principles, including effective communication, team leadership, planning, and performance management. 

A significant emphasis is placed on developing emotional intelligence to enhance personal and team performance. Students will also gain insights into managing operational plans, customer service strategies, and continuous improvement processes. The course provides tools for effective conflict resolution, problem-solving, and time management.

Graduates of this program will be equipped to take on leadership roles, manage teams, and contribute to the strategic direction of their organisations. They will emerge as confident leaders and managers, capable of inspiring teams and driving business success.

This course is for people working on or looking to take up a management position in any industry. Possible jobs may include;

  • Coordinator,
  • Leading Hand,
  • Supervisor,
  • Team Leader

This course will focus on the following areas:

  • How to lead others, building greater trust in your teams through support, problem-solving skills, innovation and development opportunities.
  • An ability to synthesise, evaluate information and think critically at an advanced level.
    Build communication strategies and develop an understanding of yourself and others whilst communicate effectively to build workplace relationships.
  • The ability to prepare and deliver effective presentations to a range of audiences
  • Successfully deliver operational plans considering all stakeholders. By planning and acquiring resources, action adjustment and provide reports on performance.


This program is delivered in 5 Modules;

  • Module 1: Communicate Effectively
  • Module 2: Lead Team Effectiveness
  • Module 3: Workplace Relationships
  • Module 4: Innovation
  • Module 5: Professional Development
Unit CodeUnit Description
Communicate effectively as a workplace leader
Make presentations
Apply communication strategies in the workplace
Coordinate business operational plans
Lead team effectiveness
Lead and facilitate a team
Lead effective workplace relationships
Demonstrate leadership in the workplace
Apply critical thinking to work practices
Promote innovation in team environments
Develop personal work priorities
Support the learning and development of teams and individuals

** Units Of Competency electives may change from the above detail listed in this course based on different cohorts and customised programs for clients. 

We recognise that each learner has their own pace and preferences, and thus, we offer a flexible duration for the program.

  • 12-month part-time and 6-month full-time
  1. Pay upon enrolment with Stripe 
  2. Invoice Request 

The option to pay up to 4x monthly payment instalments is available by invoice.

Participants are required to pay no more than $1,500.00 prior to the commencement of the course. The remaining fees will be due after commencement with the due date outlined on the invoice. For more information click here.


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Why Study with ISM?







All students are offered the opportunity to apply for Recognition of Prior Learning (RPL).

Recognition of Prior Learning is a form of assessment that acknowledges the skills and knowledge you already have. Such skills and knowledge may have been gained through: formal or informal training conducted by industry or education institutions; work experience; life experience.

The main principle underpinning RPL is that for competency-based training the focus should be on the outcomes of learning, rather than how, when or where the learning occurred. In order to grant RPL, the assessor must be confident that the candidate is currently competent against the endorsed industry or enterprise competency standards or outcomes specified in the Australian Qualifications Framework (AQF) accredited courses.

As a form of assessment, RPL uses a process known as competency-based assessment. Please ensure you read and understand how this works and how to have your skills and knowledge recognised.

An RPL Policy and Procedures document and RPL Kit is available if you feel you already hold the skills and knowledge of a particular competency and would like to apply for RPL.

The Policy and Procedures explain what RPL is, the benefits, forms and rules of evidence, the process and how to apply for RPL.

Complete our RPL eligibility form here.

Assessments for this course will be provided on your learner portal, which is accessible via Desktop, tablet or mobile.

These assessments vary depending on the unit within the qualification and can include the following:

  • Quizzes
  • Written tasks and/or case studies.
  • Examination
  • Verbal assessment, by way of an interview with your trainer
  • Observation by a trainer
  • Supervisor checklists

To find out more information about assessments and completion requirements, you can contact us here.

  • Study anywhere, anytime
  • User-friendly learning management system
  • Course content and assessments are all online and available 24/7
  • Accreditation ensures that our courses meet established industry needs
  • Assessment are marked within 10 business days
  • No classroom attendance, no travel expenses
  • Trainer and administration support throughout
  • Designated course coordinator with regular contact to help you keep motivated and on track
  • Certificates are issued within 21 days of course completion
  • No hidden fees


  • To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.

    All materials are online and can be accessed via the ISM e-learning portal.

    Our system works best with the following browsers: Safari, Chrome, Firefox, and Internet Explorer 11.

    Some assessments may require you to record using a device (such as a smartphone) and submit via our eLearning portal.

    To find out more about assessments and completion requirements, you can contact us here.

After you have completed enrolment into your qualification or course, your enrolment will be processed by our team within one (1) business day.

Once your enrolment and payment has been processed you will receive an email with additional details on your learning, including log in details and instructions on how to access your program within our eLearning platform.

If payment has not yet been made, you may also receive additional payment information and an invoice or be contacted by one of our team to make payment arrangements. Please note that log in details to your qualification or course will only be provided once your initial payment has been received, unless prior arrangements have been made between ISM and your organisation. 

In some circumstances it may take up to two (2) or three (3) business days for you to commence your program.
If you would like more information or have any questions, you can contact us here.

BSB40520 Certificate IV in Leadership and Management

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