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All of our courses are available via online learning. We also offer virtual and workshop programs for some courses.


Designed By Industry

Our team regularly meets with key organisations and perform extensive consultations to determine the skills and knowledge they are looking for in their current and future employees.

Informed Experienced Trainers

Our trainers work in the industry so you can be assured all our programs are designed and taught by those that know all the key skills and knowledge you will need to succeed.

RG146: Tier II ASIC compliance – General Insurance

There are two courses in the Tier II program; learners can choose to do both or they may be completed separately:

Please note, this enrolment is into the Course 2, Providing General advice and personal advice on insurance products only. If you require the full Tier II -Providing General advice and personal advice on deposit products. qualification please click here. 


Delivery of this program is via our online eLearning platform.

Course 2 – Providing General advice and personal advice on insurance products.

This course is available as an addition to the Tier II - Providing General advice and personal advice on deposit products.

The topics include:

  • The role of an Advisor in regards to providing advice to clients in general insurance
  • Building a client profile
  • Different types of insurance and when to not give and give advice
  • Communicating with clients about insurance


This is the General Insurance course and is priced at $199


Also available; 

Course 1 – Providing General advice and personal advice on deposit products.

The topics in this course include:

  • The role of an Advisor
  • Client Relationships
  • Client Needs & Solutions
  • Applications, documents, and processes
  • Disputes and Complaints

To successfully complete the Deposit Products course learners must attain 100% in the final online quiz and satisfactorily pass a telephone role-play.

The units included are:

  • FNSASIC301 Establishing client relationship and analyse needs
  • FNSASIC302 Develop, present and negotiate client solutions
  • FNSIAD301 Provide general advice on financial products and services


**This is the RG146 Tier II program and is priced at $395


Who is it for?

Entry Level Staff who advise on financial services products, provide advice to clients, negotiate with clients and services providers, or handle customer complaints.


Entry requirements

No entry-level requirements for the Tier II RG 146 ASIC compliance courses.


What skills will be gained?

Upon successful completion of the Tier II qualification, you should be able to demonstrate:

  • How to establish relationships with clients and analyse their needs
  • To develop, present and negotiate client solutions
  • Skills and knowledge to provide advice to retails clients in foundation areas of financial services.



The course duration is 6 months however, the qualification can also be achieved in a shorter period of time.

The time it takes for different people to obtain the competencies will vary depending on such things as work experience and prior learning. Nevertheless, it is estimated that the 'average' student should be able to complete the qualification in approximately 4 hours a week of study.


Enrol Now for RG146 Tier II

Enrol Now for
Tier II General Insurance

Looking for more information?
Contact us here

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Enrol into our online program for;


* RPL price on application (pending number of units applying for RPL)

Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.
Qualification Units

To successfully complete the General Insurance course in the Tier II program learners must attain 100% in the final online quiz and satisfactorily pass a case study.

The units included are:

  • FNSASIC305 – Provide Tier 2 personal advice in general insurance
  • FNSASIC304 – Provide Tier 2 general advice in general insurance
Enrolment Process

Once you enrol through the online link above, please be advised that your enrolment will be processed by ISM within 1 business day.

An email with instructions will be sent to you regarding invoice and eLearning details.

Please note: Log on details will only be released once initial payment is received (unless prior arrangements with your organisation). 

It may take up to 2 – 3 business days for you to commence your program.

How are our courses delivered?

At ISM, our courses are offered in both online and workshop formats.

Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.

Assessment Information

Assessments for this course will be provided on your learner portal which is accessible via Desktop, tablet or mobile.

For each qualification, there are a range of assessments for each qualification. These assessments vary depending on the qualification and can include the following;

  • Quizzes
  • Written tasks and/or case studies.
  • Verbal assessment, by way of an interview with your trainer.
  • Observation by a trainer.
  • Supervisor Checklists.

To find out more information about assessments and completion requirements, you can contact us here. 

Technology Required

To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.

Our system works best of the following browsers: Safari, Chrome, Firefox and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smart phone) and submit via our eLearning portal.

To find our more about assessments and completion requirements, you can contact us here.