This course will focus on the following areas:
- Working within the financial services industry
- Developing a knowledge of financial products and tailoring products to meet a clients needs
- Communicating with clients to provide professional levels of service
- Processing credit applications
- Understanding and implementing securitisation
- Leadership skills and personal development
The program is completed online for $1,595.00 (annual fee) or through an workshop program for $2,295.00*
*Workshop – subject to availability and minimum numbers.
Who is it for?
This course has been specifically designed for those working in the financial services industry. Possible job profiles may include;
- Senior sales consultant
- Lending consultant
- Lending officer
- Team leader or Supervisor
- Customer contact centre service consultant
There are no entry requirements for this qualification.
How is the course delivered?
You can complete this course online or in a workshop environment. Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.
We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anyway from 6 to 12 months to complete.
To achieve FNS42015 Certificate IV in Banking Services, you need to successfully complete 12 units of competency:
- 5 core units
- 7 elective units
Core units and electives
This course has a number of mandatory core units and a variety of electives from which you can choose
What will I learn?
|BSBCUS401||Coordinate implementation of customer service strategies||
|FNSCRD401||Assess credit applications||
|FNSCRD402||Establish and maintain appropriate security||
|FNSCRD503||Promote understanding of the role and effective use of consumer credit||
|FNSASIC301||Establish client relationship and analyse needs||
|FNSASIC302||Develop, present and negotiate client solutions||
|BSBWOR404||Develop Work Priorities||
Assessment for this course will be provided on your learner portal. There are a range of assessments which include quizzes, written tasks and/or case studies.