Contact us on 1300 200 705

FNS42015: Certificate IV in Banking Services – Member Experience Program

FNS42015: Certificate IV in Banking Services – Member Experience Program

Member Experience Program

 

ISM will help you develop and embed a culture of success.

Your team will learn to:

  • Engage with Members
  • Understand Members’ Life Stage
  • Add Real Value to Members
  • Create Memorable Experiences that Members will Share

 

Our strategies are specific and targeted:

  • Acquisition of New Members
  • Customers at Risk of Leaving
  • Current Low Activity Members

 

With the right strategies, at the right time, directed at the right members your frontline staff will reduce customer loss and drive growth.

ISM drives cultural change that achieves lasting results.  Passive sales approaches are replaced by active relationship management and growth strategies.

Your team will develop new skills, receive practical management tools, learn member management strategies that work, and receive coaching to embed what they have learned.

 

 

Reviews

There are no reviews yet.

Be the first to review “FNS42015: Certificate IV in Banking Services – Member Experience Program”

Need Help? Contact Us Leave Feedback

Share