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FNS40815 Certificate IV in Finance and Mortgage Broking

FNS40815 Certificate IV in Finance and Mortgage Broking


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FNS40815 Certificate IV in Finance and Mortgage Broking

The FNS40815 Certificate IV in Finance and Mortgage Broking is ideally suited for people seeking to work as finance/mortgage brokers as well as those who provide lending information to your organisation’s customers.

The course gives you an excellent understanding of key issues and product information in the finance and mortgage broking industry, therefore enabling you to offer sound guidance to clients. It includes all the essential skills such as product knowledge, legal aspects and documentation required to implement a mortgage based loan. Our program caters for learners from a wide variety of organisational, professional and personal backgrounds.


This course will help you in:

  • Understanding the key roles and responsibilities of a finance or mortgage broker
  • Understanding the legislative and regulatory framework of the industry
  • Understanding and promote loan products

Study Options

Currently, ISM is offering two study options for this course. They are:


  • 6-month enrolment period with full online access to our eLearning platform.
  • Complete coursework in your own time, online (don’t worry, you can still contact ISM assessors if you require any assistance).
  • Price is $595

Register now for online course

2.Virtual Seminars

  • 6-month enrolment period with full online access to our eLearning platform.
  • Scheduled virtual seminars
  • Complete assessments in your own time, at your own pace
  • Price is $995

Register now for our Virtual Seminars


The program is completed online for $595.00 or through a workshop for $1,195* (Unavailable during Covid-19)

*Workshops – subject to availability and minimum numbers.

* RPL price on application (pending number of units applying for RPL)

Fees & Enrolment Process

The face to face program is run over 3 days, where you will cover content, however, you will be required to complete the program assessments post the workshop which may involve working through our eLearning portal on some modules.
Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.
Once you enrol through the online link above, please be advised that your enrolment will be processed by ISM within 1 business day. An email with instructions will be sent to you regarding invoice and eLearning details. Please note: log on details will only be released once initial payment is received (unless prior arrangements with your organisation).
It may take up to 2 – 3 business days for you to commence your program.

Who is it for?

This program is particularly appropriate for those who work in financial services and would like to progress to a specialist lending role. Also, for those who would like to work as finance/mortgage brokers, working independently or with an aggregator.

Entry requirements

There are no prerequisites required for enrolling in this qualification.

How is the course delivered?

You can complete this course online or in a workshop environment. Workshops are limited and based on demand. For information on our upcoming workshops, please visit our Workshops Page,  contact us on 1300 200 705 or


We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 4 to 6 months to complete.

Course requirements

To achieve FNS40815 Certificate IV in Finance and Mortgage Broking, the learner will need to complete as below:

      • 8 core units
      • 4 elective units

Core units and electives

This course has a number of mandatory core units and a variety of electives from which you can choose

Core Units


Unit Name

What Will I Learn?


Apply principles of professional practice to work in the financial services industry

  • Identifying scope, sectors and responsibilities of industry
  • Identifying and applying guidelines, procedures and legislation
  • Identifying sustainability issues
  • Managing information
  • Participating in and facilitating work team activities
  • Planning work to be completed
  • Developing and maintaining personal competency


Comply with financial services legislation

  • Identifying and applying organisational requirements of regulatory obligations
  • Identifying changes to regulations and procedural implications
  • Complying with any relevant industry or professional codes
  • Maintaining statutory records


Design and produce business documents

  • Selecting and preparing resources
  • Designing document
  • Producing document
  • Finalising document


Prepare and present loan application on behalf of finance or mortgage broking client

  • Compiling necessary information
  • Prepare loan documentation
  • Present documentation for assessment
  • Maintain communication with relevant parties


Provide finance and/or mortgage broking services

  • Educating clients and build rapport
  • Determining clients’ existing financial situation
  • Determining client goals and priorities with respect to broking services
  • Preparing necessary documentation follow up


Present broking options to client

  • Gathering relevant information
  • Preparing appropriate options
  • Presenting options to clients
  • Negotiating effectively
  • Obtaining agreement to proceed


Develop and maintain in-depth knowledge of products and services used by an organisation or sector

  • Identifying products and services organisation uses
  • Identifying compliance implications of product
  • Determining appropriate users for products and services
  • Maintaining product knowledge

Process applications for credit

  • Checking and verifying application details
  • Submitting assessment and decision
  • Maintaining application records and completing necessary documentation

Elective Units


Unit Name

What Will I Learn?


Settle application and loan arrangements in the finance/mortgage broking industry

  • Preparing for settlement
  • Registering securities
  • Arranging for disbursement of funds

Deliver and monitor a service to customers

  • Identifying customer needs
  • Delivering a service to customers
  • Monitoring and reporting on service delivery


Develop and nurture relationships with clients, other professionals and third party referrers

  • Developing professional business relationships
  • Building and maintaining business networks and relationships
  • Nurturing relationships and build on referral business for the long term

BSBWOR501 Manage personal work priorities and professional development 

  • Establishing personal work goals
  • Setting and meeting own work priorities
  • Developing and maintaining professional competence


Prospect for new clients

  • Creating rapport with prospective client
  • Identifying prospective client’s needs
  • Securing commitment
  • Managing prospective client information

Assessment of information

Assessments for this course will be provided on your learner portal. There are a range of assessments which include quizzes, written task and/or case studies.

Technology Required

To enable completion of this qualification you will require an internet connection to access Learning Materials and Assessments via ISM’s eLearning Portal. Our system works best of the following browsers: Safari, Chrome, Firefox and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smart phone) and submit via our eLearning portal.