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All of our courses are available via online learning. We also offer virtual and workshop programs for some courses.
Designed By Industry
Our team regularly meets with key organisations and perform extensive consultations to determine the skills and knowledge they are looking for in their current and future employees.
Informed Experienced Trainers
Our trainers work in the industry so you can be assured all our programs are designed and taught by those that know all the key skills and knowledge you will need to succeed.
FNS40120 Certificate IV in Credit Management
The FNS40120 Certificate IV in Credit Management reflects entry-level job roles in credit management functions. Individuals working within this role apply theoretical and technical knowledge and skills to work autonomously and exercise judgment in completing routine and non-routine activities relating to credit, reconciliation, and customer service.
Credit management is the process of granting credit, the terms it's granted on, and recovering this credit when it's due. This is the function within a bank or company to control credit policies that will improve revenues and reduce financial risks.
Who is it for?
This qualification is relevant to credit professionals who work in either consumer or commercial credit in a variety of workplaces such as:
- Financial institutions such as a bank or credit union
- Within a business which offers commercial credit to customers
- Organisations offering a factoring and/or invoice discounting facility
There are no entry requirements for this course.
We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 months to 1 year to complete.
* This online Certificate IV in Credit Management fee is for a 6 month enrolment only. Any additional time required may incur additional fees.
Enrol Now for Online Learning
Looking for more information?
Contact us here
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* RPL price on application (pending number of units applying for RPL)
Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.
To achieve FNS40120 Certificate IV in Credit Management, the participant will need to complete 12 units of competency as below:
- 9 core units
- 3 elective units
FNSCRD401 – Assess credit applications
FNSCRD402 – Establish and maintain appropriate security
FNSCRD403 – Manage and recover bad and doubtful debts
FNSCRD404 – Utilise the legal process to recover outstanding debt
FNSCRD405 – Manage overdue customer accounts
FNSCUS402 – Resolve disputes
FNSINC411 – Conduct work according to professional practices in the financial services industry
FNSORG411 – Conduct individual work within a compliance framework
FNSRSK411 – Apply risk management strategies to own work
Elective units have been specifically chosen to meet generic management competencies.
FNSRSK512 – Assess Risks
BSBMGT405 – Provide personal leadership
BSBLDR402 – Lead effective workplace relationships
** Units Of Competency electives may change from the above detail listed in this course based on different cohorts and customised programs for clients.
- Study anywhere, anytime
- User-friendly learning management system
- Course content and assessments are all online and available 24/7
- Accreditation ensures that our courses meet established industry needs
- Assessment are marked within 10 business days
- No classroom attendance, no travel expenses
- Trainer and administration support throughout
- Designated course coordinator with regular contact to help you keep motivated and on track
- Certificates are issued within 21 days of course completion
- No hidden fees
Once you enrol through the online link above, please be advised that your enrolment will be processed by ISM within 1 business day.
An email with instructions will be sent to you regarding invoice and eLearning details.
Please note: Log on details will only be released once initial payment is received (unless prior arrangements with your organisation).
It may take up to 2 – 3 business days for you to commence your program.
How are our courses delivered?
At ISM, our courses are offered in both online and workshop formats.
Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.
Assessments for this course will be provided on your learner portal, which is accessible via Desktop, tablet, or mobile.
These assessments vary depending on the unit within the qualification and can include the following:
- Written tasks and/or case studies.
- Verbal assessment, by way of an interview with your trainer
- Observation by a trainer
- Supervisor checklists
To find out more information about assessments and completion requirements, you can contact us here.
To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.
All materials are online and can be accessed via the ISM e-learning portal.
Our system works best with the following browsers: Safari, Chrome, Firefox, and Internet Explorer 11.
Some assessments may require you to record using a device (such as a smartphone) and submit via our eLearning portal.
To find out more about assessments and completion requirements, you can contact us here.