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Designed By Industry

Our team regularly meets with key organisations and perform extensive consultations to determine the skills and knowledge they are looking for in their current and future employees.

Informed Experienced Trainers

Our trainers work in the industry so you can be assured all our programs are designed and taught by those that know all the key skills and knowledge you will need to succeed.

FNS40115 Certificate IV in Credit Management

The FNS40115 Certificate IV in Credit Management reflects entry-level job roles in credit management functions. Individuals working within this role apply theoretical and technical knowledge and skills to work autonomously and exercise judgment in completing routine and non-routine activities relating to credit, reconciliation, and customer service.

 

Overview

Credit management is the process of granting credit, the terms it's granted on, and recovering this credit when it's due. This is the function within a bank or company to control credit policies that will improve revenues and reduce financial risks.

 

Who is it for?

This qualification is relevant to credit professionals who work in either consumer or commercial credit in a variety of workplaces such as:

  • Financial institutions such as a bank or credit union
  • Within a business which offers commercial credit to customers
  • Organisations offering a factoring and/or invoice discounting facility

 

Entry requirements

There are no entry requirements for this course.

 

Duration

We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 months to 1 year to complete. 

* This online Certificate IV in Credit Management fee is for a 6 month enrolment only. Any additional time required may incur additional fees. 

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Fees
Enrol into our online program for;

$595.00


* RPL price on application (pending number of units applying for RPL)

Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.
Qualification Units

Course requirements

To achieve FNS40115 Certificate IV in Credit Management, the participant will need to complete 12 units of competency as below:

  • 9 core  units
  • 3 elective units

 

Core Units

CODE               Unit Name

FNSCRD401      Assess credit applications

FNSCRD402      Establish and maintain appropriate security

FNSCRD403      Manage and recover bad and doubtful debts

FNSCRD404      Utilise the legal process to recover outstanding debt

FNSCRD405      Manage overdue customer accounts

FNSCUS402      Resolve disputes

FNSINC401        Apply principles of professional practice to work in the financial services industry

FNSORG401      Conduct individual work within a compliance framework

FNSRSK401       Implement risk management strategies

 

 

Elective units have been specifically chosen to meet generic management competencies.

Elective Units

CODE               Unit Name

FNSRSK502.    Assess Risk

BSBWOR501    Manage personal work priorities and professional development

FNSFMK505     Comply with financial services regulation and industry codes of practice

 

** Units Of Competency electives may change from the above detail listed in this course based on different cohorts and customised programs for clients.

Enrolment Process

Once you enrol through the online link above, please be advised that your enrolment will be processed by ISM within 1 business day.

An email with instructions will be sent to you regarding invoice and eLearning details.

Please note: Log on details will only be released once initial payment is received (unless prior arrangements with your organisation). 

It may take up to 2 – 3 business days for you to commence your program.

How are our courses delivered?

At ISM, our courses are offered in both online and workshop formats.

Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.

Assessment Information

Assessments for this course will be provided on your learner portal which is accessible via Desktop, tablet or mobile.

For each qualification, there are a range of assessments for each qualification. These assessments vary depending on the qualification and can include the following;

  • Quizzes
  • Written tasks and/or case studies.
  • Verbal assessment, by way of an interview with your trainer.
  • Observation by a trainer.
  • Supervisor Checklists.

To find out more information about assessments and completion requirements, you can contact us here. 

Technology Required

To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.

Our system works best of the following browsers: Safari, Chrome, Firefox and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smart phone) and submit via our eLearning portal.

To find our more about assessments and completion requirements, you can contact us here.