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Our team regularly meets with key organisations and perform extensive consultations to determine the skills and knowledge they are looking for in their current and future employees.

Informed Experienced Trainers

Our trainers work in the industry so you can be assured all our programs are designed and taught by those that know all the key skills and knowledge you will need to succeed.

FNS40120 Certificate IV in Credit Management

Great news! This course is in the process of being updated.

Enrolments in this course are now closed.

To register your Expression of Interest in our new program please click here.

The FNS40120 Certificate IV in Credit Management reflects entry-level job roles in credit management functions. Individuals working within this role apply theoretical and technical knowledge and skills to work autonomously and exercise judgment in completing routine and non-routine activities relating to credit, reconciliation, and customer service.

 

Overview

Credit management is the process of granting credit, the terms it's granted on, and recovering this credit when it's due. This is the function within a bank or company to control credit policies that will improve revenues and reduce financial risks.

 

Who is it for?

This qualification is relevant to credit professionals who work in either consumer or commercial credit in a variety of workplaces such as:

  • Financial institutions such as a bank or credit union
  • Within a business which offers commercial credit to customers
  • Organisations offering a factoring and/or invoice discounting facility

 

Entry requirements

There are no entry requirements for this course.

 

Duration

We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 months to 1 year to complete. 

* This online Certificate IV in Credit Management fee is for a 6 month enrolment only. Any additional time required may incur additional fees. 

Enrol Now for Online Learning

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Fees
Enrol into our online program for;

$595.00


* RPL price on application (pending number of units applying for RPL)

Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.
Qualification Units

Course requirements

To achieve FNS40120 Certificate IV in Credit Management, the participant will need to complete 12 units of competency as below:

  • 9 core units
  • 3 elective units

 

Core Units

FNSCRD401 – Assess credit applications

FNSCRD402 – Establish and maintain appropriate security

FNSCRD403 – Manage and recover bad and doubtful debts

FNSCRD404 – Utilise the legal process to recover outstanding debt

FNSCRD405 – Manage overdue customer accounts

FNSCUS402 – Resolve disputes

FNSINC411 – Conduct work according to professional practices in the financial services industry

FNSORG411 – Conduct individual work within a compliance framework

FNSRSK411 – Apply risk management strategies to own work

 

 

Elective units have been specifically chosen to meet generic management competencies.

Elective Units

FNSRSK512 – Assess Risks

BSBMGT405 – Provide personal leadership

BSBLDR402 – Lead effective workplace relationships

 

** Units Of Competency electives may change from the above detail listed in this course based on different cohorts and customised programs for clients.

Course Features
  • Study anywhere, anytime
  • User-friendly learning management system
  • Course content and assessments are all online and available 24/7
  • Accreditation ensures that our courses meet established industry needs
  • Assessment are marked within 10 business days
  • No classroom attendance, no travel expenses
  • Trainer and administration support throughout
  • Designated course coordinator with regular contact to help you keep motivated and on track
  • Certificates are issued within 21 days of course completion
  • No hidden fees
Enrolment Process

Once you enrol through the online link above, please be advised that your enrolment will be processed by ISM within 1 business day.

An email with instructions will be sent to you regarding invoice and eLearning details.

Please note: Log on details will only be released once initial payment is received (unless prior arrangements with your organisation). 

It may take up to 2 – 3 business days for you to commence your program.

How are our courses delivered?

At ISM, our courses are offered in both online and workshop formats.

Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.

Assessment Information

Assessments for this course will be provided on your learner portal, which is accessible via Desktop, tablet, or mobile.

These assessments vary depending on the unit within the qualification and can include the following:

  • Quizzes
  • Written tasks and/or case studies.
  • Verbal assessment, by way of an interview with your trainer
  • Observation by a trainer
  • Supervisor checklists

To find out more information about assessments and completion requirements, you can contact us here.

Technology Required

To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal. 

All materials are online and can be accessed via the ISM e-learning portal.

Our system works best with the following browsers: Safari, Chrome, Firefox, and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smartphone) and submit via our eLearning portal.

To find out more about assessments and completion requirements, you can contact us here.