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2020 December_FNS40815 Certificate IV in Finance and Mortgage Broking

2020 December_FNS40815 Certificate IV in Finance and Mortgage Broking


FNS40815 Certificate IV in Finance and Mortgage Broking

This Mortgage Choice FNS40815 Certificate IV in Finance and Mortgage Broking program has been designed to give you the best start to your mortgage broking career.

The course gives you an excellent understanding of key issues and product information in the finance and mortgage broking industry, therefore enabling you to offer sound guidance to clients. It includes all the essential skills such as product knowledge, legal aspects, and documentation required to implement a mortgage based loan.

SKU: FNS40815-1-1 - Need Help? Contact Us Leave Feedback



This course will help you in:

  • Understanding the key roles and responsibilities of a finance or mortgage broker
  • Understanding the legislative and regulatory framework of the industry
  • Understanding and promote loan products

How is the course delivered?

The Mortgage Choice Certificate IV in Mortgage Broking will be delivered through blended learning of online pre-work assessments and dedicated virtual workshops run by ISM.


The program will be fast track over a duration of 3 weeks, where you will be required to complete assessments, including; Skills and experience assessment, pre-work, facilitated sessions, assessment tutorial, roleplay, and Mortgage Choice induction.

Course requirements

To achieve FNS40815 Certificate IV in Finance and Mortgage Broking, the learner will need to complete as below:

      • 8 core units
      • 4 elective units

Core units and electives

This course has a number of mandatory core units and a variety of electives from which you can choose

Core Units


Unit Name

What Will I Learn?


Apply principles of professional practice to work in the financial services industry

  • Identifying scope, sectors and responsibilities of industry
  • Identifying and applying guidelines, procedures and legislation
  • Identifying sustainability issues
  • Managing information
  • Participating in and facilitating work team activities
  • Planning work to be completed
  • Developing and maintaining personal competency


Comply with financial services legislation

  • Identifying and applying organisational requirements of regulatory obligations
  • Identifying changes to regulations and procedural implications
  • Complying with any relevant industry or professional codes
  • Maintaining statutory records


Design and produce business documents

  • Selecting and preparing resources
  • Designing document
  • Producing document
  • Finalising document


Prepare and present loan application on behalf of finance or mortgage broking client

  • Compiling necessary information
  • Prepare loan documentation
  • Present documentation for assessment
  • Maintain communication with relevant parties


Provide finance and/or mortgage broking services

  • Educating clients and build rapport
  • Determining clients’ existing financial situation
  • Determining client goals and priorities with respect to broking services
  • Preparing necessary documentation follow up


Present broking options to client

  • Gathering relevant information
  • Preparing appropriate options
  • Presenting options to clients
  • Negotiating effectively
  • Obtaining agreement to proceed


Develop and maintain in-depth knowledge of products and services used by an organisation or sector

  • Identifying products and services organisation uses
  • Identifying compliance implications of product
  • Determining appropriate users for products and services
  • Maintaining product knowledge

Process applications for credit

  • Checking and verifying application details
  • Submitting assessment and decision
  • Maintaining application records and completing necessary documentation

Elective Units


Unit Name

What Will I Learn?


Settle application and loan arrangements in the finance/mortgage broking industry

  • Preparing for settlement
  • Registering securities
  • Arranging for disbursement of funds

Deliver and monitor a service to customers

  • Identifying customer needs
  • Delivering a service to customers
  • Monitoring and reporting on service delivery


Develop and nurture relationships with clients, other professionals and third party referrers

  • Developing professional business relationships
  • Building and maintaining business networks and relationships
  • Nurturing relationships and build on referral business for the long term

BSBWOR501 Manage personal work priorities and professional development

  • Establishing personal work goals
  • Setting and meeting own work priorities
  • Developing and maintaining professional competence


Prospect for new clients

  • Creating rapport with prospective client
  • Identifying prospective client’s needs
  • Securing commitment
  • Managing prospective client information

Assessment of information

Assessments for this course will be provided on your learner portal. There are a range of assessments which include quizzes, written task and/or case studies.

Technology Required

To enable completion of this qualification you will require an internet connection to access Learning Materials and Assessments via ISM’s eLearning Portal. Our system works best of the following browsers: Safari, Chrome, Firefox and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smart phone) and submit via our eLearning portal.