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BSB51918 Diploma of Leadership and Management

BSB51918 Diploma of Leadership and Management

$1,795.00

The BSB51918 Diploma of Leadership and Management qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches.

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Overview

This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches.

Fees

The program is completed online for $1,795.00 (annual fee) or through a workshop for $2,995.00*

* RPL price on application (pending number of units applying for RPL)

*Workshop – subject to availability and minimum numbers.

Fees & Enrolment Process

The face to face program is run over a series of sessions, where you will cover content, however, you will be required to complete the program assessments post the workshop which may involve working through our eLearning portal on some modules.
 Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.
Once you enrol through the online link above, please be advised that your enrolment will be processed by ISM within 1 business day. An email with instructions will be sent to you regarding invoice and eLearning details. Please note: log on details will only be released once initial payment is received (unless prior arrangements with your organisation).
It may take up to 2 – 3 business days for you to commence your program.

Who is it for?

This program is particularly appropriate for managers/supervisors with a technical/trade background including project managers, office managers, leading hands, coordinators and forepersons.

Entry requirements

There is no entry requirements for this course. Having experience in a management role will help in giving you the best success for this course.

How is this course delivered?

You can complete this course online or in a workshop environment. Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.

Duration

We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 months to 1 year for completion. 

Course requirements

To achieve BSB51918 Diploma of Leadership and Management, the participant will need to complete 12 units of competency as below:

  • 4 Core Units
  • 8 Elective Units

Core units and electives

Please click on the drop downs below to view a description on each unit within this course.

Core Units

All core units are compulsory

CODE Unit Name What Will I Learn? 
BSBLDR511 Develop and use emotional intelligence
  • Identify the impact of own emotions on others in the workplace
  • Recognise and appreciate the emotional strengths and weaknesses of others
  • Promote the development of emotional intelligence in others
  • Utilise emotional intelligence to maximise team outcomes
BSBLDR502 Lead and manage effective workplace relationships
  • Manage ideas and information
  • Establish systems to develop trust and confidence
  • Manage the development and maintenance of networks and relationships
  • Manage difficulties to achieve positive outcomes
BSBMGT517 Manage operational plan
  • Develop an operational plan
  • Plan and manage resource acquisition
  • Monitor and review operational performance
BSBWOR502 Lead and manage team effectiveness
  • explain how group dynamics can support or hinder team performance
  • outline strategies that can support team cohesion, participation and performance
  • explain strategies for gaining consensus
  • explain issue resolution strategies.

Elective Units

CODE Unit Name What Will I Learn? 
BSBMGT516 Facilitate continuous improvement
  • Lead continuous improvement systems and processes
  • Monitor and adjust performance strategies
  • Manage opportunities for further improvement
BSBCUS501 Manage quality customer service
  • Assess the needs of customers
  • Plan quality, time and costs to achieve specifications
  • Monitor performance
  • Obtain customer feedback
  • Adjust the products and service delivery with the customers
BSBPMG522 Undertake project work
  • Define project
  • Develop project plan
  • Administer and monitor project
BSBRSK501 Manage risk
  • Establish risk context
  • Identify risks
  • Analyse risks
  • Select and implement treatments
BSBWOR501 Manage personal work priorities and professional development
  • Establish personal work goals
  • Set and meet own work priorities
  • Develop and maintain professional competence
BSBFIM501 Manage budgets and financial plans
  • Clarify and plan with appropriate staff budgets and financial plans
  • Implement with appropriate resources and systems
  • Monitor expenditure and control costs
  • Collect and collate information for financial management
BSBMGT605 Provide leadership across the organisation
  • Create awareness of the organisations objectives, values, and standards
  • Building trust and respect of the group through communication and consultation
  • Make the team accountable and responsible for plans and achieving objectives.
  • Model behaviour and networking skills
BSBMGT502 Manage people performance
  • Allocate work
  • Assess performance
  • Provide feedback
  • Manage follow up

Assessment information

Assessments for this course will be provided on your learner portal. There are a range of assessments which include quizzes, written task, and/or case studies. 

Technology Required

To enable completion of this qualification you will require an internet connection to access Learning Materials and Assessments via ISM’s eLearning Portal. Our system works best of the following browsers: Safari, Chrome, Firefox and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smart phone) and submit via our eLearning portal.