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BSB42615: Certificate IV in New Small Business

BSB42615: Certificate IV in New Small Business


The Certificate IV in New Small Business develops individuals who wish to successfully operate a small business. The course looks specifically at planning, marketing and undertaking small business operations. It teaches learner's to operate your small business through effective financial and personnel management.

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In this course you will focus on the following areas:

  • A sound understanding of the requirements to establish a small business
  • Understand risks involved in small business
  • Effectively market your business
  • Achieve great profits and strategic outcomes
  • Become an effective leader of staff
  • Understand and effectively use financial reports


The program is completed online for $1,595.00 (annual fee) or through workshops for $2,295.00*

*Workshop – subject to availability and minimum numbers.

* RPL price on application (pending number of units applying for RPL)

Fees & Enrolment Process

The face to face program is run over 4 days, where you will cover content, however you will be required to complete the program assessments post the workshop which may involve working through our eLearning portal on some modules.
 Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.
Once you enrol through the online link above, please be advised that you enrolment will be processed by ISM within 1 business day. An email with instructions will be sent to you regarding invoice and eLearning details. Please note: log on details will only be released once initial payment is received (unless prior arrangements with your organisation).
It may take up to 2 – 3 business days for you to commence your program.

Who is it for?

This course is appropriate for people working in, or looking to start a small business. Possible jobs include:

  • Small Business Owner
  • Small Business Manager

Entry Requirements

There are no entry requirements for this course.

How is this course delivered?

You can complete this course online or in a workshop environment. Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.


We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 months to 1 year to complete (or up to 2 years if completed as part of a traineeship). 

Course requirements

To achieve BSB42615 Certificate IV in New Small Business, the learner will need to complete 10 units of competency as below:

4 core units, plus
6 elective units.

Core units and electives

Please click on the drop downs below to view a description on each unit within this course.

Core Units

All core units are compulsory

CODE Unit Name What Will I Learner? 
BSBSMB401 Establish legal and risk management requirements of small business
  • Identify and implement business legal requirements
  • Comply with legislation, codes and regulatory requirements
  • Negotiate and arrange contracts
  • Identify and treat business risks
BSBSMB402 Plan small business finances
  •  Identify costs, calculate prices and prepare profit statement
  • Develop a financial plan
  • Acquire finance
BSBSMB403 Market the small business
  • Develop marketing strategies
  • Determine a marketing mix for the business
  • Implement marketing strategies
  • Monitor and improve marketing performance
BSBSMB404 Undertake small business planning
    • Identify elements of the business plan
    • Develop a business plan
  • Develop strategies for minimising risks

Elective Units

Elective units have been specifically chosen to meet generic small business competencies (6 elective units in total required.)

CODE Unit Name What Will I Learn? 
BSBCUS401 Coordinate implementation of customer service strategies
  • Advise on customer service needs
  • Support implementation of customer service strategies
  • Evaluate and report on customer service
BSBFIA402 Report a financial activity
  • Compile financial information and data
  • Prepare statutory requirement reports
  • Provide financial business recommendations
BSBPMG522 Undertake project work
  • Define project
  • Develop project plan
  • Administer and monitor project
  • Finalise project
  • Review project
BSBSMB405 Monitor and manage small business operations
  • Develop operational strategies and procedures
  • Implement operational strategies and procedures
  • Monitor business performance
  • Review business operation
BSBSMB406 Manage small business finances
  • Implement financial plan
  • Monitor financial performance
BSBSMB407 Manage a small team
    • Develop staffing plan
    • Recruit, induct, train and retain team
    • Comply with industrial relations obligations
    • Maintain staff records
    • Manage staff
  • Review team performance
BSBWOR401 Establish effective workplace relationships
  • Collect, analyse and communicate information and ideas
  • Develop trust and confidence
  • Develop and maintain networks and relationships
  • Manage difficulties into positive outcomes.
BSBWOR404 Develop work priorities
  • Plan and complete own work schedule
  • Monitor own work performance
  • Coordinate professional development

Assessment information

Assessments for this course will be provided on your learner portal. There are a range of assessments which include quizzes, written task and/or case studies.


Technology Required

To enable completion of this qualification you will require an internet connection to access Learning Materials and Assessments via ISM’s eLearning Portal. Our system works best of the following browsers: Safari, Chrome, Firefox and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smart phone) and submit via our eLearning portal.