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BSB42015 Certificate IV in Leadership and Management

BSB42015 Certificate IV in Leadership and Management


The BSB42015 Certificate IV in Leadership and Management aims to provide learners with the knowledge and skills to work as a team leader or in a frontline management position. Learners may have existing qualifications or technical skills in other areas, yet may require skills or recognition in supervisory functions. Typically, these people themselves report to a manager. Learners will develop skills to provide leadership and guidance to other workers and to take responsibility for the effective functioning and performance of team and its outcomes.


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This course will focus on the following areas:

  • Communicating with team members and management, dealing with conflict and negotiating in workplace environment
  • Developing leadership skills and attributes and implementing effective workplace relationships and networks
  • Planning and problem solving in a variety of settings and monitoring a safe work environment.


The program is completed online for $1,595.00 (annual fee) or through an workshop program for $2,295.00*

* RPL price on application (pending number of units applying for RPL)

*Workshop – subject to availability and minimum numbers.

Fees & Enrolment Process

The face to face program is run over 8 days, where you will cover content, however you will be required to complete the program assessments post the workshop which may involve working through our eLearning portal on some modules.
 Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.
Once you enrol through the online link above, please be advised that you enrolment will be processed by ISM within 1 business day. An email with instructions will be sent to you regarding invoice and eLearning details. Please note: log on details will only be released once initial payment is received (unless prior arrangements with your organisation).
It may take up to 2 – 3 business days for you to commence your program.

Who is it for?

This course is for people working on or looking to take up a management position in any industry. Possible jobs may include;

  • Coordinator,
  • Leading Hand,
  • Supervisor,
  • Team Leader

Entry requirements

There is no entry requirements for this course.

How is this course delivered?

You can complete this course online or in a workshop environment. Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.


We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 months to 1 year to complete or up to 2 years if completed as part of a traineeship. 

Course requirements

To achieve BSB42015 Certificate IV in Leadership Management, the participant will need to complete 12 units of competency as below:

  • 4 core business units
  • 8 elective units

Core units and electives

Please click on the drop downs below to view a description on each unit within this course.

Core Units

All core units are compulsory

CODE Unit Name Purpose of Competence
BSBLDR401 Communicate effectively as a workplace leader
  • Identify context for communication
  • Clarify message and engage communication
  • Take follow-up actions
BSBMGT402 Implement operational plan
  • Implement operational plan
  • Implement resource acquisition
  • Monitor operational performance
BSBLDR402 Lead effective workplace relationships
  • Collect, analyse and communicate information and ideas
  • Develop trust and confidence as leader
  • Develop and maintain networks and relationships
  • Manage difficulties into positive outcomes
BSBLDR403 Lead team effectiveness
  • Plan to achieve team outcomes
  • Lead team to develop cohesion
  • Participate in and facilitate work team
  • Liaise with management

Elective Units

Elective units have been specifically chosen to meet generic management competencies.

CODE Unit Name Purpose of Competence
BSBRSK401 Identify risk and apply risk management processes
  • Identify risks
  • Analyse and evaluate risks
  • Treat risks
  • Monitor and review effectiveness of risk treatment/s
BSBINN301 Promote Innovation in a team environment
  • Create opportunities to maximise innovation within the team
  • Organise and agree effective ways of working
  • Support and guide colleagues
  • Reflect on how the team is working
BSBMGT403 Implement continuous improvement
  •  Implement continuous improvement systems and processes.
  • Monitor and review performance
  • Provide opportunities for further improvement
BSBWOR404 Develop work priorities
  • Plan and complete own work schedule
  • Monitor own work performance
  • Coordinate professional development
BSBREL402 Build Client relationships and business networks
  • Communication processes
  • Strategies for client management
  • Improvement methods including use of feedback
  • Establish business contacts and networks
BSBCMM401 Make a presentation
  • Plan approaches
  • Strategy, format, delivery, people involved for the presentation
  • Evaluate effectiveness
  • Aids and communications that could be used in presentations
  • Utilise feedback and make changes
BSBLED401 Develop teams and individuals
  • Identification of organisation requirements and individual needs
  • Delivery methods, style of participants and resources required
  • Improvements and effectiveness of programs and plans
BSBMGT401 Show leadership in the workplace
  • Model high standards of management performance and behaviour
  • Enhance organisation’s image
  • Make informed decisions

Assessment information

Assessments for this course will be provided on your learner portal. There are a range of assessments which include quizzes, written task and/or case studies.


Technology Required

To enable completion of this qualification you will require an internet connection to access Learning Materials and Assessments via ISM’s eLearning Portal. Our system works best of the following browsers: Safari, Chrome, Firefox and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smart phone) and submit via our eLearning portal.