Choose your study style

All of our courses are available via online learning. We also offer virtual and workshop programs for some courses.


Designed By Industry

Our team regularly meets with key organisations and perform extensive consultations to determine the skills and knowledge they are looking for in their current and future employees.

Informed Experienced Trainers

Our trainers work in the industry so you can be assured all our programs are designed and taught by those that know all the key skills and knowledge you will need to succeed.

BSB42015 Certificate IV in Leadership and Management


The BSB42015 Certificate IV in Leadership and Management aims to provide learners with the knowledge and skills to work as a team leader or in a frontline management position. Learners may have existing qualifications or technical skills in other areas, yet may require skills or recognition in supervisory functions. Typically, these people themselves report to a manager. Learners will develop skills to provide leadership and guidance to other workers and to take responsibility for the effective functioning and performance of a team and its outcomes.

This course will focus on the following areas:

  • Communicating with team members and management, dealing with conflict and negotiating in the workplace environment
  • Developing leadership skills and attributes and implementing effective workplace relationships and networks
  • Planning and problem-solving in a variety of settings and monitoring a safe work environment.


Who is it for?

This course is for people working on or looking to take up a management position in any industry. Possible jobs may include;

  • Coordinator,
  • Leading Hand,
  • Supervisor,
  • Team Leader


Entry requirements

There are no entry requirements for this course.



We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 months to 1 year to complete or up to 2 years if completed as part of a traineeship. 


Enrol Now for Online Learning

Looking for more information?
Contact us here

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You can enrol into this online course for;


* RPL price on application (pending number of units applying for RPL)

Please note fees are charged per annum and are GST exempt. Please see HERE for information on further fees that may be applicable.
Qualification Units

To achieve BSB42015 Certificate IV in Leadership Management, the participant will need to complete 12 units of competency as below:

  • 4 core business units
  • 8 elective units


Core Units

BSBLDR401 – Communicate effectively as a workplace leader

BSBMGT402 – Implement operational plan

BSBLDR402 – Lead effective workplace relationships

BSBLDR403 – Lead team effectiveness


Elective Units

BSBRSK401 – Identify risk and apply risk management processes

BSBINN301 – Promote Innovation in a team environment

BSBMGT403 – Implement continuous improvement

BSBWOR404 – Develop work priorities

BSBREL402 – Build Client relationships and business networks

BSBCMM401 – Make a presentation

BSBLED401 – Develop teams and individuals

BSBMGT401 – Show leadership in the workplace


** Units Of Competency electives may change from the above detail listed in this course based on different cohorts and customised programs for clients. 

Course Features
  • Study anywhere, anytime
  • User-friendly learning management system
  • Course content and assessments are all online and available 24/7
  • Accreditation ensures that our courses meet established industry needs
  • Assessment are marked within 10 business days
  • No classroom attendance, no travel expenses
  • Trainer and administration support throughout
  • Designated course coordinator with regular contact to help you keep motivated and on track
  • Certificates are issued within 21 days of course completion
  • No hidden fees
Enrolment Process

Once you enrol through the online link above, please be advised that your enrolment will be processed by ISM within 1 business day.

An email with instructions will be sent to you regarding invoice and eLearning details.

Please note: Log on details will only be released once initial payment is received (unless prior arrangements with your organisation). 

It may take up to 2 – 3 business days for you to commence your program.

How are our courses delivered?

At ISM, our courses are offered in both online and workshop formats.

Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.

Assessment Information

Assessments for this course will be provided on your learner portal, which is accessible via Desktop, tablet or mobile.

These assessments vary depending on the unit within the qualification and can include the following:

  • Quizzes
  • Written tasks and/or case studies.
  • Verbal assessment, by way of an interview with your trainer
  • Observation by a trainer
  • Supervisor checklists

To find out more information about assessments and completion requirements, you can contact us here.

Technology Required

To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal. 

All materials are online and can be accessed via the ISM e-learning portal.

Our system works best with the following browsers: Safari, Chrome, Firefox, and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smartphone) and submit via our eLearning portal.

To find out more about assessments and completion requirements, you can contact us here.