The Certificate IV in Frontline Management aims to provide learners with the knowledge and skills to work as a team leader or in a frontline management position. Learners may have existing qualifications or technical skills in other areas, yet may require skills or recognition in supervisory functions. Typically, these people themselves report to a manager. Learners will develop skills to provide leadership and guidance to other workers and to take responsibility for the effective functioning and performance of team and its outcomes.
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