Choose your study style

All of our courses are available via online learning. We also offer virtual and workshop programs for some courses.

Designed By Industry

Our team regularly meets with key organisations and perform extensive consultations to determine the skills and knowledge they are looking for in their current and future employees.

Informed Experienced Trainers

Our trainers work in the industry so you can be assured all our programs are designed and taught by those that know all the key skills and knowledge you will need to succeed.

BSB40520 Certificate IV in Leadership and Management


The BSB40520 Certificate IV in Leadership and Management aims to provide learners with the knowledge and skills to work as a team leader or in a frontline management position. Learners may have existing qualifications or technical skills in other areas, yet may require skills or recognition in supervisory functions. Typically, these people themselves report to a manager. Learners will develop skills to provide leadership and guidance to other workers and to take responsibility for the effective functioning and performance of a team and its outcomes. The program delivers the knowledge and skills needed for a team leader or a management position, develop leadership and guidance skills of other workers and take responsibility for the effective functioning and performance of a team and its outcomes.

This course will focus on the following areas:

  • How to lead others, building greater trust in your teams through support, problem-solving skills, innovation and development opportunities.
  • An ability to synthesise, evaluate information and think critically at an advanced level.
    Build communication strategies and develop an understanding of yourself and others whilst communicate effectively to build workplace relationships.
  • The ability to prepare and deliver effective presentations to a range of audiences
  • Successfully deliver operational plans considering all stakeholders. By planning and acquiring resources, action adjustment and provide reports on performance.


This program is delivered in 5 Modules;

  • Module 1: Communicate Effectively
  • Module 2: Lead Team Effectiveness
  • Module 3: Workplace Relationships
  • Module 4: Innovation
  • Module 5: Professional Development


Who is it for?

This course is for people working on or looking to take up a management position in any industry. Possible jobs may include;

  • Coordinator,
  • Leading Hand,
  • Supervisor,
  • Team Leader


Entry requirements

There are no entry requirements for this course.



We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 months to 1 year to complete or up to 2 years if completed as part of a traineeship. 


Enrol Now for Online Learning

Enrol Now


Online Learning

Looking for more information?
Contact us here

Qualification page form
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Enrol into our program for;


Online course – $2,100

Traineeship Online – $2,500


* RPL price on application (pending number of units applying for RPL). Please note fees are charged per annum and are GST-exempt. Please see HERE for information on further fees that may be applicable.

Qualification Units

To achieve BSB40520 Certificate IV in Leadership Management, the participant will need to complete 12 units of competency as below:

  • 5 core units
  • 7 elective units


BSBLDR412 Communicate effectively as a workplace leader

BSBCMM411 Make presentations

BSBXCM401 Apply communication strategies in the workplace

BSBOPS402 Coordinate business operational plans

BSBLDR414 Lead team effectiveness

BSBXTW401 Lead and facilitate a team

BSBLDR413 Lead effective workplace relationships

BSBLDR411 Demonstrate leadership in the workplace

BSBCRT411 Apply critical thinking to work practices

BSBSTR401 Promote innovation in team environments

BSBPEF402 Develop personal work priorities

BSBHRM413 Support the learning and development of teams and individuals


** Units Of Competency electives may change from the above detail listed in this course based on different cohorts and customised programs for clients. 

Course Features
  • Study anywhere, anytime
  • User-friendly learning management system
  • Course content and assessments are all online and available 24/7
  • Accreditation ensures that our courses meet established industry needs
  • Assessment are marked within 10 business days
  • No classroom attendance, no travel expenses
  • Trainer and administration support throughout
  • Designated course coordinator with regular contact to help you keep motivated and on track
  • Certificates are issued within 21 days of course completion
  • No hidden fees
Enrolment Process
Once you enrol through the online link above, please be advised that your enrolment will be processed by ISM within 1 business day.

An email with instructions will be sent to you regarding invoice and eLearning details.

Please note: Log on details will only be released once initial payment is received (unless prior arrangements with your organisation).

It may take up to 2 – 3 business days for you to commence your program.

How are our courses delivered?

At ISM, our courses are offered in both online and workshop formats.

Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.

Assessment Information
Assessments for this course will be provided on your learner portal, which is accessible via Desktop, tablet or mobile.

These assessments vary depending on the unit within the qualification and can include the following:

  • Quizzes
  • Written tasks and/or case studies.
  • Verbal assessment, by way of an interview with your trainer
  • Observation by a trainer
  • Supervisor checklists

To find out more information about assessments and completion requirements, you can contact us here.

Technology Required
To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.

All materials are online and can be accessed via the ISM e-learning portal.

Our system works best with the following browsers: Safari, Chrome, Firefox, and Internet Explorer 11.

Some assessments may require you to record using a device (such as a smartphone) and submit via our eLearning portal.

To find out more about assessments and completion requirements, you can contact us here.