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All of our courses are available via online learning. We also offer virtual and workshop programs for some courses.
Designed By Industry
Our team regularly meets with key organisations and perform extensive consultations to determine the skills and knowledge they are looking for in their current and future employees.
Informed Experienced Trainers
Our trainers work in the industry so you can be assured all our programs are designed and taught by those that know all the key skills and knowledge you will need to succeed.
BSB30120 Certificate III in Business- Traineeship
The Certificate III in Business aims to provide learners with the knowledge and skills to enhance their employment prospects.
This certificate aims to provide learners with the knowledge and skills to enhance their employment prospects. From this qualification you will gain;
- Entry-level administration skills specific to the financial services industry.
- Enhanced employment prospects.
- Knowledge of how to use business technology and create business documents.
- Knowledge on how to work as part of a corporate team.
- Skills to provide exceptional customer service.
Who is this course best suited for?
People working in, or looking to take up, any entry-level roles across a range of industries. Possible jobs relevant to this qualification may include
- Customer Service Advisor
- Data Entry Operator
- General Clerk
- Payroll Officer
- Word Processing Operator
Entry Requirements for this program
Existing worker and currently undertaking a traineeship. The learner has completed Year 10 secondary schooling (or equivalent). After enrolment students complete ISM’s standard Language, Literacy and Numeracy assessment (LLN).
(Please note: The LLN assessment is on the eLearning portal. Learners will not be able to proceed without completing this tab).
*The listed pricing is for funded NSW residents only. For all other states, please contact us here.
We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 months to 1 year to completed (or up to 2 years if completed as part of a traineeship).
Enrol Now for Online Learning
Looking for more information?
Contact us here
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To achieve a BSB30120 Certificate III in Business, the participant will need to complete 12 units of competency as below:
- 6 core units
- 7 elective units
The BSB30120 Certificate III in Business aims to provide learners with the knowledge and skills to enhance their employment prospects. The core units and elective units in their qualification are listed below.
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBTEC202 Use digital technologies to communicate in a work environment
BSBWRT311 Write simple documents
BSBPEF301 Organise personal work priorities
BSBLDR301 Support effective workplace relationships
BSBXTW301 Work in a team
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
** Units Of Competency electives may change from the above detail listed in this course based on different cohorts and customised programs for clients.
Once you enrol through the online link above, please be advised that your enrolment will be processed by ISM within 1 business day.
An email with instructions will be sent to you regarding invoice and eLearning details.
Please note: Log on details will only be released once initial payment is received (unless prior arrangements with your organisation).
It may take up to 2 – 3 business days for you to commence your program.
How are our courses delivered?
At ISM, our courses are offered in both online and workshop formats.
Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.
Assessments for this course will be provided on your learner portal which is accessible via Desktop, tablet or mobile.
For each qualification, there are a range of assessments for each qualification. These assessments vary depending on the qualification and can include the following;
- Written tasks and/or case studies.
- Verbal assessment, by way of an interview with your trainer.
- Observation by a trainer.
- Supervisor Checklists.
To find out more information about assessments and completion requirements, you can contact us here.
To enable completion of this qualification you will require an internet connection to access learning materials and assessments via ISM’s eLearning Portal.
Our system works best of the following browsers: Safari, Chrome, Firefox and Internet Explorer 11.
Some assessments may require you to record using a device (such as a smart phone) and submit via our eLearning portal.
To find our more about assessments and completion requirements, you can contact us here.