FNS40122 CERTIFICATE IV IN CREDIT MANAGEMENT
Nationally Recognised Finance Qualification
STUDY METHOD:
Online
QUALIFICATION:
Nationally Recognised
START DATE:
Anytime
Course Overview
FNS40122 Certificate IV in Credit Management
The FNS40122 Certificate IV in Credit Management is a nationally recognised qualification designed to develop specialised knowledge and practical skills for professionals working within credit management functions across Australia’s financial services industry. This comprehensive course provides essential training in credit assessment, debt recovery, risk analysis, and credit operations, equipping learners with the technical understanding and regulatory knowledge required to succeed in credit-based roles.
Why study the FNS40122 Certificate IV in Credit Management?
The qualification is suitable for both new entrants to the credit management field and experienced professionals seeking to formalise their skills and align with current industry best practices and compliance requirements. Students gain in-depth knowledge of credit processes, regulatory frameworks governing credit decision-making, client creditworthiness evaluation, collections management, and risk mitigation strategies.
Upon completion of the Certificate IV in Credit Management, graduates are prepared to make informed credit decisions that balance financial risk management with business growth objectives, positioning them for career opportunities as credit officers, credit analysts, collections specialists, or risk management professionals within banks, credit unions, finance companies, and other lending organisations throughout the financial services sector.
- Who is the Certificate IV in Credit Management for?
This qualification is relevant to finance professionals who may work in a variety of workplace which offers the following:
- Fleet Leasing
- Land Finance
- Equipment Finance
- Motor Finance
- Fleet Leasing
- Consumer Finance
This course is ideal for:
- Individuals looking to start a career in credit management, accounts receivable, or collections.
- Admin, finance or customer service professionals who want to specialise in credit and lending processes.
- People already working in the industry who want a formal qualification to advance.
- Employers seeking to upskill staff in credit control, debt management, or account operations.
If you’re motivated by financial systems, have strong attention to detail, and want to build a stable, in-demand career, this qualification is for you.
- Key Learning Outcomes
The FNS40122 Certificate IV in Credit Management covers comprehensive credit management course topics essential for professionals in the financial services industry, including:
- Understanding key features and benefits of credit products that help clients achieve their capital and investment goals
- Developing client education skills to inform and guide customers through credit management solutions
- Mastering credit underwriting tools and techniques used by industry professionals
- Analysing financial statements, including Statement of Financial Performance and Financial Position
- Building effective customer relationship programs for long-term client retention
- Developing strategic partnerships with key stakeholders in the credit management industry
There are 13 units of competency in this Program that are incorporated into 4 modules (as below), specifically designed to provide you with important competencies that will be valuable in your role as a commercial and equipment finance specialist.
If you choose to attend the workshops, you will go through one module per day (with additional online learning).
Background & Compliance – Examine the history of the commercial and asset finance markets as well as the development of the products associated with these.
Understanding Product – Examine the major categories of when and where equipment and commercial finance products are best applied.
Credit Application – Learn the steps that the finance provider will go through in order to assess your client’s credit application.
Financial Statements – Analyse Statements of Financial Performance (or Profit & Loss) and Statements of Financial Position (Balance Sheet).
- Units Of Competency
| Unit Code | Unit Description | ||
|---|---|---|---|
FNSCRD401 | Assess credit applications | ||
FNSCRD412 | Establish and maintain appropriate security options for credit facilities | ||
FNSCRD415 | Manage overdue customer accounts | ||
FNSCUS412 | Resolve disputes | ||
FNSORG411 | Conduct individual work within a compliance framework | ||
FNSRSK411 | Apply risk management strategies to own work | ||
FNSCRD404 | Utilise the legal process to recover outstanding debt | ||
FNSCRD413 | Manage and recover bad and doubtful debts | ||
FNSINC411 | Conduct work according to professional practices in the financial services industry | ||
FNSRSK512 | Assess Risks | ||
** Units Of Competency electives may change from the above detail listed in this course based on different cohorts and customised programs for clients.
- Career outcomes and pathways
Graduates of the Certificate IV in Credit Management can pursue a range of roles in the financial services industry, including:
- Credit Officer
- Collections Officer
- Accounts Receivable Officer
- Loans Processor
- Credit Assessor
- Finance or Banking Support Officer
This qualification also provides a strong stepping stone into Diploma level study in financial services or related fields such as accounting or mortgage broking. With the industry increasingly focused on compliance and customer outcomes, holding this qualification sets you apart in a competitive job market.
- Duration and Study Load
We recognise that each learner has their own pace and preferences, and thus, we offer a flexible duration for the program.
- 12-month part-time and 6-month full-time
- Payment Options
- Pay upon enrolment
- Invoice Request (Via PayPal, pay in 4 option)
Participants are required to pay no more than $1,500.00 before the commencement of the course. The remaining fees will be due after commencement with the due date outlined on the invoice. For more information click here.
Looking for a higher level qualification? Check out our FNS51822 Diploma of Financial Services
- Career outcomes and pathways
Explore our FAQ’s about FNS40122 Certificate IV in Credit Management
Yes, especially if you’re aiming to work in credit control, collections, or financial services. The qualification is often a minimum requirement for roles like Credit Officer, Accounts Receivable Manager, or Collections Team Leader. It also supports compliance roles within the finance sector.
In the Australian Qualifications Framework (AQF), a Certificate IV is positioned at Level 4. It sits above a Certificate III and below a Diploma.
Most students complete the FNS40122 in 6–12 months, depending on whether they study full-time or part-time. With flexible online options, ISM lets you study at your own pace.
Yes. While a Certificate III can provide a foundation, it’s not a prerequisite. Entry into a Cert IV usually requires only basic workplace or life experience and LLN (Language, Literacy, and Numeracy) proficiency.
Not exactly—it depends on your career stage. A Diploma is more advanced, while a Certificate IV is ideal for those stepping into or consolidating roles in a specific industry, like credit and collections.
Course fees vary by provider. At ISM, the course is affordably priced with flexible payment options. You may also be eligible for funding depending on your location and circumstances. Contact us here to get started.
While the Certificate IV in Credit Management (FNS40122) is a nationally recognised qualification under the Australian Qualifications Framework (AQF), it is not in itself an ASIC RG (Regulatory Guide) accredited course such as RG146 Tier II Asic Compliance.
However, this qualification provides a strong foundation for professionals working in credit assessment, collections, and risk management, all of which require an understanding of regulatory and compliance frameworks in the financial services industry.
If you are pursuing a role that involves giving financial product advice (such as in wealth management or financial planning), you may also need to complete a course that meets the requirements of ASIC RG146.
For those specifically seeking compliance certification, we recommend reviewing your intended job role and checking if RG146 or other ASIC-accredited qualifications are required in addition to this course.
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All students can apply for Recognition of Prior Learning (RPL) !
RPL acknowledges the skills and knowledge you already have. You may have gained these through:
Formal or informal training from industry or educational institutions.
Work experience.
Life experience.
How RPL Works
RPL focuses on learning outcomes rather than how, when, or where learning occurred. Assessors grant RPL when candidates meet current industry standards or AQF outcomes.
RPL uses competency-based assessment. Review the process to understand how to have your skills and knowledge recognised.
Applying for RPL
We provide an RPL Policy and Procedures document and an RPL Kit for eligible candidates. These documents explain:
What RPL entails.
The benefits.
Forms and rules of evidence.
The application process.
Click here for more information.
Assessments are available via your learning portal through your desktop, tablet or mobile.
They vary depending on the units and may include the following:
Quizzes.
Written tasks and/or case studies.
Examination.
Verbal assessment, by way of an interview with your trainer.
Observation by a trainer.
Supervisor checklists.
For more information, contact us here.
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What you get:
Accredited courses that meet industry standards.
Trainer and administration support throughout.
Designated course coordinator for motivation and guidance.
Assessments marked within 10 business days.
Certificates issued within 21 days of completion.
Transparent pricing with no hidden fees.
Technical Requirements: You need an internet connection to complete this qualification. Access all learning materials and assessments through ISM’s eLearning Portal.
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Assessment Submissions: Some assessments are video or audio-based. Record your answers using smartphones or similar devices, then submit via the eLearning portal.
Contact us to learn more about assessments and completion requirements here.
We process enrolments within 1 business day. Once processed with payment, you will receive an email with your login details and instructions to access the eLearning platform. In some cases, program access may take up to 2 or 3 business days.
(Note that access is only given once the initial payment is complete, unless prior arrangements exist between ISM and your organisation.)
If payment is outstanding, we will send an invoice and contact you to arrange payment.
For more information, contact us here.