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9:00 am

Telephone Techniques

June 27 @ 9:00 am - 5:00 pm
ISM Training Facility, Unit 47, Pyrmont, Sydney, Jones Bay Wharf, Suite 47, 26-32 Pirrama Road Pyrmont
Sydney, NSW 2009 Australia

This newly designed program covers key Telephone Techniques and will deliver the skills and scripting needed to host professional conversations that result in positive outcomes. The aim of the program is to support you in understanding the importance of having an effective telephone conversation with new and existing customers and to provide an unforgettable high quality service conversation on each and

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